Shipping policy
PrimeGlobal Logistics: Fast & Reliable Delivery
We take pride in our dedicated global fulfillment network, ensuring fast and seamless delivery of your purchases directly to your doorstep.
🌍 Our Fulfillment Centers & Delivery Times
📍 Western Regional Center (USA)
2450 Pacific Gateway Blvd, Suite 135, Houston, TX 77032
Primary order reception and processing hub for the region
📦 Delivery to USA & Canada: 5–9 business days
📍 Central European Hub
Industriestrasse 45, 80992 Munich, Germany
Key operational hub serving European markets
📦 Delivery to EU & UK: 8–12 business days
📍 Asia-Pacific Distribution Center
18 Marina View, #12-01 Asia Square Tower 1, Singapore 018960
📦 Delivery to Asia & Oceania: 5–8 business days
📦 International delivery to other regions: 7–18 business days
⏱ Order Processing
Orders are processed within up to 36 hours prior to dispatch.
A tracking number is provided within this period once the shipment is confirmed.
📦 Order Tracking & Support
✔ Tracking number provided after the order is processed and handed over to the carrier
✔ For address changes, please contact us within 2 hours of placing your order
🚀 Express Delivery Services
For urgent orders, we offer premium delivery solutions:
🚀 Expedited Global
✔ Delivery in 2–4 business days
✔ Full tracking and customs clearance included
⚡ Priority Direct
✔ Delivery in 1–3 business days
✔ Available for confirmed express orders
✅ Requirements for Express Orders:
✓ Minimum of 30 items per order
✓ Order confirmation before 12:00 PM EST (US Eastern Time)
✓ Immediate notification after checkout to activate the service
📞 Service Policies
• For address updates, contact us within 2 hours of order placement
• For any delivery inquiries, please contact us promptly
📧 Customer & Logistics Support: mallareza@inbox.eu